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This service department is friendly and efficient!! They provide a positive experience with excellent communication.
Wonderful customer service. Josh did a great job communicating with me. I would definitely recommend this dealership for any needs.
We were a BMW of Houston North for almost 15 years buying at least 6 cars from them. We moved to Midway, TX in 2022 and bought our first car from College Station in 2024. It has been a great experience. We love the dealership and enjoy the small feel of it! Our Service Advisor Jason is great! Always very responsive and professional.
What an outstanding experience buying from Jon at College Station BMW! Everything was done remotely and I was in/out within the hour. The follow up and communication was incredible as well. My father is now looking at 330s and will be calling Jon soon!
From the purchase of our car to maintenance, staff there are very friendly and professional. We are very happy with their service. Good quality and reasonable price. Thank you Jason and John.
Mike and company are first class, and the service is excellent.
Great staff speedy service and overall a good dealership
Jason Patek handled things very professionally as always.
Great dealership. Truly there to help!
Our salesman Jon A. At the College Station BMW was so very helpful and we were impressed.
Awesome, as always!
Jon Altman of BMW College Station was great! Kind, informative, and always available. My husband and I were looking into purchasing an electric car and checked out a few dealers to find the best deal. We ended up going with BMW of CS because of the service we received there. If you’re going to test drive a BMW, the route Jon took us on was excellent!
Very friendly staff and they are not pushy at all when it comes to making a decision on a purchase. Would highly recommend!
Jon was fantastic. He went out of his way to find the car I wanted, even staying an hour past closing to make sure I was happy and understood everything about the car. He even responded to my text message on his day off when I had a question.
Service department is the best. Well worth the drive for both service and purchasing a vehicle. Cannot say enough about the quality of the people at this dealership. Highly recommend!!!!! Honest and upfront no games
I was genuinely impressed by the level of service I received at this dealership! From the moment I walked in, I was greeted by a super friendly team. Multiple people introduced themselves and made me feel welcome, even before I had made a decision about the car. Their attention to detail and focus on the customer experience truly stood out. I never felt pressured, just supported. The entire process was smooth, professional, and even enjoyable! If you’re thinking about getting a BMW, this is the place to go. I highly recommend it to anyone who wants to feel valued and taken care of from start to finish.
Mike did a great job. He really helped my daughter who does not know a lot about cars. I would definitely recommend him and the dealership.
Great service
Jason was awesome and detailed oriented! He went above and beyond.
There sales and service departments are top notch
I’ve only had great experiences at BMW of College Station. I purchased my BMW elsewhere, but get it serviced at this location. Mike and the rest of the service team are knowledgeable, helpful, and friendly. I’ve recommended this dealership to friends and family and will continue to do so!
As usual, great service at the BMW of College Station! The loaner (a BMW i5!!!), the on-time service with text updates and a video of the underside of my car, and the friendly staff provided a very good experience. Thank you, Jason!
My daughter traveled home from Oklahoma State last Friday afternoon and was hearing a strange noise in the front end of her 330i. Her mother met her at the BMW dealership in College Station and dropped it off at around 1pm. She explained that she really needed to leave back to school on Sunday. The guys got right to it and we picked the car up by 5pm. I was not expecting such quick service. It was a quick minor fix and there wasn’t even a charge for service. Thanks so much for getting my daughter back on the road so she could travel back to OSU.
Best service in all of Brazas Valley
I love this dealership! I have been going for years and have come to depend on the friendly faces time and again. Work is always done right. Mike, Jennifer, and the crew are awesome.
As always, service was impeccable. Robert, Jason and Mike always treat me like family. My car is serviced to the highest standards. I highly recommend having BMWs serviced by this dealer. The showroom is clean and comfortable and a great place to hang out while waiting on those minor service tasks that can be performed in a short period of time. Still holding out hope for the X3 BMW P3 pickup truck.
Hands down, BMW of College Station goes above and beyond for their customers. This is my second car that I have purchased with them and will not be purchasing from anyone else.
BMW of College Station is a honest dealership. As I didn't have allocation in Austin, I booked a 21' M2 Comp with them. Jeff, my SA, was very professional and super responsive. He worked to make sure that all the BMW finance incentives were passed on directly to me without doing any padding - to me this is a very important aspect I look for with dealership. Jeff had all paperwork ready and I spend hardly 15mins there and was out with my new car. His after sales service was also top notch. Very happy to have done business with Jeff and BMW of College Station.
I had an awesome experience with bmw college station. I do not live in the area but I will always buy my cars from bmw college station. Bmw college station gave me a great deal and were awesome people. Highly recommend this dealership to anyone!
Best car buying experience I have ever had. I will come back. They went above and beyond to make us feel welcome and get us the best deal. Valerie and the sales manage were the greatest. Thanks again.
Wow. Such an amazing experience! We appreciate Jeff's service. He was a very nice, professional & helpful person. Jeff also made the process very simple & easy for my family & I to understand. I knew what I wanted before we walked into the dealership & I got it! My family & I appreciate Jeff & everyone working at the BMW dealership. Also, Dylan was such a friendly and kind person! If I need to buy a car in the future, I'll know where to go!!
We purchased a car at BMW of CS last Saturday and couldn’t be happier with our experience. Jesse Singh was our salesman and he was great. Very patient, not pushy at all, just overall an incredibly professional experience. The dealership is modern, has a nice lobby and lounge, and a great playroom for our little one. I'll go to them first when we get ready to replace our car.
Yesterday at 430, I had an “emergency “! My car started smoking and had a horrible smell! The service team got me in right away for a check-up and found the problem quickly and had me back in the road! Jason and the service manager were very kind and helpful while I tried joy to panic! I appreciate this team!
Yesterday at 430, I had an “emergency “! My car started smoking and had a horrible smell! The service team got me in right away for a check-up and found the problem quickly and had me back in the road! Jason and the service manager were very kind and helpful while I tried joy to panic! I appreciate this team!
Truly the best experience!! Me and my husband purchase a lot of cars and we have 1 BMW store 2 mins from our Tyler home & 3 stores near our Houston home but we choose to always contact Jeff Burnell at BMW College station. When I purchase I don't have to worry about my husband being around to approve the documents. What Jeff tells you is the final results. Me & My husband are 110% satisfied and will always drive 2 hours or more to buy from Jeff.
When I came to BMW of college station I had no intention of walking out with a BMW I came just to get some questions answered and Jorge who helped me made this process so easy and stress free and led me to finding the most perfect vehicle! Everyone who works here is great and truly cares for each of their customers. They always make sure you are taken care of! Highly recommend coming here if you are interested in getting a vehicle
I walked in to BMW of College Station looking for my dream car. They had the exact model and color I wanted. Jorge led me through the details of that specific BMW, how safe and well-made each vehicle is, and after driving the car I was looking at and answering my questions, he walked me through the buying process. He was extremely patient and helpful along the way. As well as the most personable and kind. Every employee was very kind and extremely helpful - including Dylan and Jaiden!
Excellent customer service. I would recommend for your next car buy a BMW. It’s my first and I love it. Thanks to Mark and George.
Service, sales and maintenance very good - five stars.
My parents found a 320I here and fell in love with it. Told me to go look at it because I was the one in need of a vehicle and the staff at BMW College Station made sure I was treated with the most highest respect, and actually treated me like an adult instead of a kid! I’m 20 years old... The front desk lady was super sweet and welcoming. They made sure I got to answer all the questions I needed to, and made sure I would come back to tour the service department since I didn’t have time after picking up my vehicle. Very crystal clear in what I wanted and very crystal clear in what they needed from me! My mom hopes to come back and get one for herself next year!
Always love getting my car serviced here. Every employee is extremely friendly and happy and good service is the standard.
Thank you for making my car buying experience easy and affordable. They made purchasing a new car easy for me and my family. One gentleman came by and thanked us for our business (owner I think) and made us feel welcomed. Will definitely come back for our next vehicle.
Pleasant, not pushy. I enjoyed my buying experience. No complaints. Can't wait to see the new building.
Very friendly, non judgmental staff, and service with a smile. Would recommend this place for service.
Great people, great place!! Yaku (I sincerely hope that is correct) went out of his way to meet us and talk with us 1 on 1. He gave us a loaner car, and helped on issue with a used car, when he didn't have to. Micah is a great saleswoman. She is upbeat and positive!! Great experience! Would recommend!
Had a great buying experience with Jorge and the rest of the BMW staff at College Station, TX. Would definitely recommend them for all your BMW needs.
Just purchased my first vehicle and I couldn’t be happier! They’re staff is very good at following up with your set appoint. 5 stars!
Amazing customer service and took care of us above and beyond what was required. I cannot recommend this dealership enough!
Thank you SO much to Isaac in parts and Jason in service for their kind and courteous service this afternoon. They were the bright spot in my trying afternoon.
Jorge Lujan in the Sales Department has provided with outstanding service.He was very helpful, honest which is greatly appreciated, very polite an attentive to details, not pushy at all. It is very hard to find that kind of approach when you dealing with dealerships. We had a very good experience dealing with him. This dealership is Highly recommended and Jorge is real professional. Thank you, Sir.
I want to recognize Cole Mitchell from BMW of College Station. Even though we could not agree on the price on a used 2016 BMW 228i convertible, I received nothing but outstanding customer service from Cole. His communication was prompt, professional, and very detailed. I will be on a lookout for future vehicles in my price range. Thank you for great service and keep up the great work.
My wife and I recently purchased a 2017 Lexus GX from BMW of College Station. We thoroughly enjoyed working with our salesperson, Jorge Lujan. He made us feel valued and respected through the whole process. Everyone was very professional and considerate of ours needs even though we were purchasing a used car that wasn’t a BMW. Quite different experience from my past experiences in purchasing vehicles. We had an issue with a new tire that needed replacing which they did very soon after purchasing. I’d certainly do business with the dealership again
Isaac in the parts department was enormously helpful and very professional. He was able to help me with a hard to find part and ship it out to me immediately when nobody else in the country could even find the part. Isaac is a great man and if you were looking for the best parts and the best service I suggest you call him. Because you won't find anyone who does it better! Thank you again to BMW of College Station and especially Isaac for your exemplary service you will be my first call next time I need parts. Cheers
I had the pleasure of meeting Mr. Jorge Lujuan, Gods gift to a car shopper. Mr. Lujuan was the most helpful, professional and transparent car salesman I've ever encountered. I honestly feel that its not about just selling cars to Jorge, he is more so focused on the customers experience and the best way to assist the customer physically and financially. He never made me feel as if he was annoyed or rushing me. He was very honest and direct with me which was a huge plus. He is definitely a very important piece of this company, because his takes his job seriously yet still makes ever customer feel appreciated whether they purchase a car or not. BMW is extremely blessed to have such an individual of integrity and stature such as Jorge. I am still looking for the perfect car there at BMW and with his help and honesty, I know I'll make the perfect choice very soon. Jorge deserve more than this 5 star rating, but that's all it allowed me to choose from. I'll definitely send customers to work with Jorge.
Went into BMW having a pretty good idea of what i wanted. Jorge had the car I wanted ready and made the whole process very simple. He was very caring and even told me of some good products to use on my car to help keep it looking new. Overall the experience was really good! You can tell they aren't trying to make a quick buck, but genuinely care about you satisfaction and getting you the car you want! Super excited about my new car and can only hope the service team is as good to me as the sales team!
Just upgraded to an 2026 5 series and I was in and out in 45 minutes. Always prompt and professional. I highly recommend this dealer and their service department. John Hovenden will be my guy for new cars going forward.